Privacy policy

Last updated: July 2026

Excursion Maroc (excursionmaroc.ma), a subsidiary of My Morocco Travel, is committed to protecting the privacy of our website visitors and customers. This policy explains what data we collect, why, and what your rights are.

Data controller

The data controller is Excursion Maroc, an agency based in Marrakech, Morocco, a subsidiary of My Morocco Travel (mymorocco.ma). For any question about your personal data, contact us at contact@excursionmaroc.ma.

Data we collect

We only collect the data needed to manage your bookings and contact requests:

  • Identity: first name, last name, title
  • Contact details: email, phone, country
  • Booking data: chosen excursion, dates, number of travelers, special requests
  • Account data: password (encrypted), booking history
  • Technical data: IP address, browsing data for security purposes

Purposes of processing

  • Process and confirm your excursion bookings
  • Respond to requests sent via the contact form
  • Manage your customer account and booking history
  • Send you emails related to your booking (confirmation, reminder) or your account (password reset)
  • Ensure the security of the site and prevent fraud

Legal basis

Processing of your data is based on the performance of a contract (booking an excursion), your consent (contact form, account creation) and our legitimate interest (site security).

Retention period

Data related to a booking is kept for as long as needed to manage the business relationship, then archived in line with legal obligations. Inactive accounts and unresolved contact requests are deleted after a reasonable period upon request.

Data sharing

Your data is never sold. It may be shared with My Morocco Travel (parent organization) as part of managing excursions, and with our technical providers (hosting, email delivery) only to the extent necessary for the service to function.

Cookies

The site only uses technical cookies strictly necessary for it to function (for example, your account login session). No advertising or third-party tracking cookies are used.

Your rights

In accordance with applicable data protection regulations, you have the following rights:

  • Right of access to your personal data
  • Right to rectify inaccurate data
  • Right to erasure of your data
  • Right to object to the processing of your data
  • Right to data portability

To exercise any of these rights or for any question, contact us at contact@excursionmaroc.ma.